Utility Billing Payment Methods
The City of Hallandale Beach, through Paymentus Corporation, is now offering a quick and easy payment solution for customers interested in paying their bills. Our new payment platform offers interaction and payment options for every preference. Whether you want to make a payment from your computer, a mobile device, or over the phone, the Paymentus platform has a solution that meets your needs. Payment types accepted include MasterCard, Visa, American Express, Discover, Electronic Check, PayPal, PayPal Credit, and Venmo. All payment options are available 24 hours a day, 7 days a week.
Visit our Customer Self- Service Portal at www.cohb.org/CSS to make a one-time payment, or register to view bills and payment history, set up AutoPay and Pay-By-Text, and securely save payment information. To register, you will need an email address, along with an Account Number and Customer Number. Our online portal is available 24/7 through all devices: Mobile, tablet, and desktop computer. For more details, see our Customer Self-Service Portal FAQs.
Payment Types: MasterCard, Visa, American Express, Discover, Electronic Check, PayPal, PayPal Credit, and Venmo
Pay By Phone
Payment Types: MasterCard, Visa, American Express, Discover, and Electronic Check
Automatic Bill Payment
Payment Type: Direct debit from a bank account
To register automatic payments (ACH debits). You must enroll in person or email us at FinanceUtilities@cohb.org. Please complete and submit an Enrollment form, provide valid picture identification, and a voided check, to initiate automatic payment.
Payment Type: No cash. Check and Money Order only.
Mailing your payment with the remittance stub to:
City of Hallandale Beach - Finance Department, Utility Billing Division, 400 South Federal Highway, Hallandale Beach, FL 33009
Payment Type: MasterCard, Visa, Check, or Money Order
Finance Department is located at City Hall, First Floor (400 South Federal Highway, Hallandale Beach, FL 33009)
Business Hours: Monday-Thursday, 7:30 am- 5:00 pm (Closed Fridays); excluding holidays
Drop off: Depositing payments with the remittance stub in an envelope in the night drop located by City Hall’s main entrance (no cash please); payments will be posted the following business day.
- Bills are DUE AND PAYABLE MONTHLY WITHIN TWENTY (20) DAYS OF THE BILLING DATE(City Ordinance No. 30-3(d.1)). The City is not responsible for lost or undelivered bills. Therefore, if your bill is not received timely, you should contact the Utility Billing Division immediately to avoid penalties and interruption of services at (954) 457-1360.
- A late charge of 10% is added to accounts not paid within twenty (20) days of the billing date. This penalty will be applied to the past due bill. Effective October 1, 2019, there is no longer a $100 maximum for the late penalty.
- All payments are applied to the oldest outstanding balance on your account.
For further assistance, please call (954) 457-1360 or email FinanceUtilities@cohb.org